Before & Ever Shipping Protection Claim

Please complete the form below to submit your shipping protection claim.

First Name *

Last Name *

Email *

Use the same email address you used for your order.

Phone *

Shipping Address *

Order Number *

e.g. BEA-xxxxx-S

Claim Detail *

Please describe the circumstances leading to the claim

Preferred resolution *

Choose your preferred resolution.

Store credit (does not expire)

Replacement of items

Date replacement needed by

Is there a particular date that you need replacement items by? This helps us advise if likely you will be able to get replacements to you in time and if not possible provide store credit instead. IMPORTANT: We cannot guarantee you will receive replacements by this date as delays can occur with customs and shipping that our outside of our control.

Declaration *

I declare the information submitted is true and correct I understand information may be shared with Before & Ever's fulfillment, shipping and insurance providers in validating and reviewing the claim.